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Frequently asked questions

Visit Our Store :

Plot 58, Sonargaon Janapath road, Sector 11, Uttara, Dhaka-1230

Customer Support : +8801531713059

Email:support@nafias.com.bd

Department section

Privacy Policy

Refund and Returns Policy

How can I order? + -

Our Order & Shipping FAQ makes ordering simple. Browse your favorite products, add them to your cart, proceed to checkout, enter your shipping details, choose your preferred payment method, and confirm your order. Once your purchase is complete, you'll receive an order confirmation and shipping updates.

 
 

Why should I buy online? + -

Our Order & Shipping FAQ explains the benefits of online shopping, including secure payments, convenient ordering, fast delivery, and access to our latest collections from the comfort of your home

Shop near you + -

Yes, our store is located in Uttara, Dhaka. Visit us to explore our latest collections and enjoy a personalized shopping experience.

Do you have gift cards? + -

Yes, gift cards are available and make a perfect choice for any special occasion. Contact our customer support team for available options and purchase details.

What information should I input when ordering? + -

Please provide your full name, phone number, email address and payment details to complete your order accurately.

How do I cancel my order? + -

If you need to cancel your order, please contact our customer support team as soon as possible. Orders can only be canceled before they are processed or shipped.

Whats's your return policy + -

We accept returns and exchanges for eligible items within our return period. Products must be unused, in their original condition, and include all original packaging.